At Flowers Ascot, we are dedicated to making our online flower ordering service accessible to everyone in the Ascot community and beyond. We believe that every customer should have a seamless, enjoyable experience when browsing, selecting, and purchasing flowers online, no matter their abilities or the technology they use. Accessibility isn’t just a legal requirement for us—it’s an essential part of our commitment to serving all our customers with care and respect.
Our website has been designed and developed to adhere closely to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines are internationally recognised and focus on providing content that is perceivable, operable, understandable, and robust for people with a wide range of disabilities. By meeting these standards, Flowers Ascot ensures a more inclusive environment where users with varying abilities can easily explore our floral offerings and complete their purchases online without barriers.
We understand the value of ensuring compatibility with popular screen reader technologies, empowering users who are blind or visually impaired to navigate our website with confidence. Our site structure, headings, and content are organised to work intuitively with screen readers, enabling clear and efficient navigation. Alternative text has been carefully added to all essential images, ensuring users receive descriptive information about our beautiful flowers and arrangements even when visuals are inaccessible.
Our site uses a high contrast colour palette and legible fonts to maximise readability for all users, including those with low vision or colour sensitivity. We have designed buttons, links, and other interactive elements to meet minimum contrast requirements, so everyone can clearly distinguish page elements and easily interact with them. This careful attention to visual clarity helps create an accessible Flowers Ascot ordering process for all our valued customers.
Digital accessibility is a continuous journey, and we actively seek to improve the experience on our site. We regularly review our accessibility features, make enhancements based on new guidelines, and welcome feedback from our customers. Your experiences and suggestions are vital for helping us maintain and exceed standards, ensuring Flowers Ascot stays welcoming and available for all—now and in the future.
Should you experience any difficulty using our website, or if you have suggestions on how we can make Flowers Ascot even more accessible, we encourage you to reach out to us. We are here to assist you with placing orders, accessing our product information, or addressing any specific concerns about your online experience. Our goal is to ensure that everyone can order Flowers Ascot online with ease.
Thank you for choosing us and supporting our ongoing mission to provide accessible flowers and exceptional service to all our Ascot customers.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
